Contact Us
Get in Touch
Have a question about a product, need help with an order, or can't find the information you're looking for?
The Homemadewarp customer service team is here to help.
You can contact us by email at service@homemadewarp.com or submit your inquiry through the contact form on this page.
To help us respond to your inquiry as quickly and accurately as possible, please include the following information when applicable:
- Your full name
- Your order number
- Your contact information
- A clear description of your question or issue
- Product photos if your inquiry concerns a damaged, defective, incorrect, or other after-sales issue
- Customer Service Hours
Our customer service hours are:
Monday – Friday: 9:00 AM – 5:00 PM (UTC+8)
Saturday: 10:00 AM – 6:00 PM (UTC+8)
Sunday: Closed
Messages received outside our regular business hours will be reviewed as soon as possible on the next business day.
For answers to common questions about orders, payments, shipping, returns, and exchanges, please visit our FAQ page.
- Choosing a selection results in a full page refresh.